Refund Policy

We stand behind our product and if there are any malfunction issues or flaws, please contact us and we are happy to assist in an exchange. Due to the nature of this item being a customized product, we do not accept returns.

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The purchaser is accountable for ensuring the accuracy of the shipping address provided at the time of purchase. Please include all necessary information, such as company names, apartment numbers, and buzzer numbers, to facilitate timely delivery. Any changes to the shipping address must be communicated to us within 24 hours of placing the order. Should a package be returned due to an error in the provided shipping information, the purchaser will be responsible for the reshipping charges.